Frontline Training

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THE CHALLENGE

Incidents are conversational before they're physical.

Decisions are made in seconds, under pressure, in real-world situations your team has never practised. Passive training builds awareness. RAISE builds muscle memory.

£0bn

annual cost of workplace violence and aggression to UK employers each year

0%

of frontline staff feel underprepared for difficult or threatening conversations at work

0hrs

average time off shift for traditional face-to-face safety training — versus 1hr with RAISE

Incidents are conversational before they're physical.

WHAT YOU GAIN

A confident & compliant workforce.

RAISE delivers measurable improvements in confidence, consistency, and compliance — without disrupting operational rosters.

HOW IT WORKS

Four steps. Twenty minutes. Real change.

From a QR code or link to measurable confidence improvement — with no tech setup, no app download, and no facilitator required.

1

Scan a QR code or open a link

No app download. No login. Staff tap a link from their phone — from a poster, a briefing, or a message. They are in the scenario in seconds.

2

Practice a realistic AI conversation

A dynamic, realistic scenario plays out in real time. The AI responds naturally — adapting to whatever the staff member says — building genuine practice reps.

3

Receive instant, personalised feedback

After each conversation, staff get specific, actionable feedback — what they did well, what they could improve, and why. No score, no shame. Just growth.

4

You track the results

A live dashboard shows completion rates, confidence scores, and knowledge gaps across your entire frontline team — so you can see where training is landing.

Book a demo

RAISE CONVERSATION LIBRARY

Five ready-to-deploy scenarios. Plus build your own.

Pre-built, road-tested scenarios covering the most common and highest-risk frontline conversations in rail and transport — ready from day one. Or build custom scenarios using our DIY builder.

Persistent begging

Passenger de-escalation

Seeking safety

Responding to a disclosure

Passenger in emotional crisis

THE BUSINESS CASE

The numbers make the argument for us.

RAISE delivers better training outcomes at a fraction of the cost — and without taking your team off shift for half a day.

TRAINING METHOD	RAISE (AI CONVERSATIONS)	FACE-TO-FACE	E-LEARNING
Cost per person	£16	£100+	£50
Time off shift	1 hour	7+ hours	8 hours
Active practice time	20 minutes of realistic conversation	Variable — often passive	Click-through only
Personalised feedback	8 pieces of specific feedback per session	Limited — depends on trainer	None
Consistency across sites	Identical experience for every staff member	Varies by trainer and location	Standardised but passive
Repeatability	Unlimited — staff retry until confident	Once per training cycle	Once, then it's a box-tick

CASE STUDY

DfT FOAK pilot: proving the model at scale.

Funded by the Department for Transport and Innovate UK's First of a Kind competition, Sixty's RAISE pilot ran across four major rail operators — demonstrating significant confidence improvement at a fraction of the cost of traditional methods.

0

frontline staff reached across the pilot cohort

0%

average confidence increase post-training

preferred RAISE to traditional safety briefings or e-learning

0%

Preferred to traditional safety briefings & e‑learning

WHAT MAKES US DIFFERENT

Built for the realities of frontline work.

RAISE isn't adapted from corporate e-learning. It's designed from the ground up for frontline teams — the people, the pressure, and the moments that matter.

Dynamic, not scripted

Real conversations are unpredictable. RAISE responds differently every time — adapting to what the staff member says — so practice is genuine, not a flowchart to memorise.

Zero-friction access

A QR code on a poster. A link in a WhatsApp message. No app download, no login, no IT setup. Staff are in a scenario in under 10 seconds.

Specific, actionable feedback

After each conversation, staff receive detailed feedback on their exact responses — not a pass/fail score. What they said well. What they missed. Why it matters.

Measurable outcomes

Live dashboards show confidence scores, completion rates, and knowledge gaps across your entire team — so you can prove the impact and target where training is needed most.

Scales to any team size

No facilitators needed. No calendars to manage. Whether you are training 50 or 5,000 staff, every person gets consistent, high-quality practice — whenever it works for them.

Build your own scenarios

The pre-built library is ready from day one. But if your organisation has specific scenarios — bespoke policies, role-specific situations, unique risks — the DIY builder makes them straightforward to create.

READY TO START?

Give your frontline team the practice they can't get anywhere else.

Book a demo and experience a live RAISE conversation — we'll show you exactly what your staff would go through, and how the feedback works.